Short-Term Rental Expert. Co-Host. Virtual Assistant.
Tired of Managing Your Airbnb, Chasing Invoices, and Answering Emails — All at the Same Time? There's a Better Way.
Whether it's your Airbnb guests at midnight, your overflowing inbox, or your books that haven't been touched in months — I step in, take over, and handle it all so you can finally focus on growing.
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You built the business. I run it.
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INTRODUCTION
About Grace
It's not your listings. It's the chaos running behind them.
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I'm Grace. I help short-term rental hosts build the SOPs, clean financials, and operational structure that lets them scale past 3 properties without the chaos taking over.
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Less guesswork. More predictable revenue. Zero daily firefighting.
Professional STR Property Manager
Virtual Assistant & Bookkeeper
- Bachelor’s in Commerce (Accounting), CPA 1 & 2
- Certified in Virtual Assistance, Bookkeeping, Data Analysis, Social Media, and IT
- Short-term rental property manager with hands-on experience across multiple markets Item
- Managed 10+ back-office workflows for founders, COOs, and fast-growing startup teams
- Focused on maximising property revenue, protecting owner assets, and delivering 5-star guest experiences
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My Services
Co-hosting & Short-Term Rental Property Management
Your Airbnb Is an Asset. It’s Time to Manage It Like One.
▸ Opening — Lead with Their Problem
Most Airbnb hosts come to me after months of losing money, time, and sleep to the same avoidable problems:
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- ⚠Guests who don’t get responses fast enough — and book somewhere else
- ⚠Listings buried in search because the profile hasn’t been optimized
- âš Nightly rates set too low and never adjusted for peak seasons or local events
- âš Double bookings, no-show cleaners, and maintenance issues with no one managing them
- âš No clear financial picture of what the property is actually earning
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If you’re managing all of this yourself, you’re working in your business instead of on it. That changes when you work with me.
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▸ What I Offer
I take over the complete management of your property — end to end. Your listing, your guests, your pricing, your vendors, your finances. You stay in the loop without being in the weeds.
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▸ Services Included
- Listing Creation & Optimization — A professionally written, fully optimized Airbnb profile built to rank higher and convert more visitors into bookings.
- Full Co-hosting & Daily Operations — Guest communication, check-ins, check-outs, cleaning coordination, and maintenance — all handled on your behalf.
- Dynamic Revenue Management — Pricing adjusted continuously based on seasonality, local events, demand, and competitor rates to maximize your income.
- Airbnb Arbitrage Support — For investors looking to grow: I identify and help you secure high-yield rental properties worth adding to your portfolio.
- Multi-Platform Synchronization — Your calendars and listings synced across all booking channels. Zero double bookings, no missed reservations.
- Guest Experience Management — Every guest inquiry answered within 60 minutes, issues resolved same-day, and 5-star reviews consistently pursued.
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▸ Who This Is For
Property owners and STR investors who want their Airbnb to generate consistent income without it consuming their time. Whether you have one property or a growing portfolio, if you want it managed professionally — I’m the person to call.
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📌 I manage a limited number of properties at a time. Once my calendar is full, the waitlist opens.
Virtual Assistant & Bookkeeping
Your Business Runs Better When Someone Competent Is Running the Back Office.
▸ Opening — Lead with Their Problem
When you’re doing everything yourself, the business suffers — and so do you:
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- ⚠ Inbox overflowing with messages you haven’t had time to read, let alone respond to
- ⚠ Books that haven’t been touched in months and a tax deadline that’s getting closer
- âš Â Repetitive manual tasks eating hours every week that should have been automated long ago
- ⚠ No clear financial visibility — you don’t know your numbers and it’s costing you decisions
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I step in as your dedicated back-office operator and sort it — properly.
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▸ What I Offer
From your calendar and inbox to your invoices and automations, I manage the operational side of your business so you can lead from the front without worrying about what’s falling behind.
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▸ Services Included
- Executive & Administrative Support — Email management, diary scheduling, travel coordination, and client onboarding handled with precision and consistency.
- Bookkeeping & Financial Reporting — Expense tracking, invoicing, bank reconciliation, and clean monthly P&L reports so you always know where you stand.
- Workflow Automation — I map your repetitive manual tasks and build automations that eliminate the work — so things run without you touching them.
- AI-Powered Systems — Smart tools set up for inbox triage, reporting, follow-up reminders, and routine communications running on autopilot.
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▸ Who This Is For
Founders, COOs, finance leaders, and fast-scaling teams who are done losing hours to admin. If you want a reliable, competent operator managing your back office so you can focus on what actually moves the business forward — this is for you.
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📌 Most clients stay long-term once the systems are in place. Availability is limited.
Free Resource — For New Airbnb Hosts
New to Short-Term Rentals? Here’s Everything You Need to Start Strong and Stop Guessing.
▸ Description
The first few months on Airbnb are where most hosts make the mistakes that cost them — wrong pricing, slow responses, no financial tracking, and no system for anything. I’ve put together a free starter pack with the exact tools and templates I use for my clients so you can skip the trial-and-error phase entirely. No catch. Just use it.
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▸ What’s Inside
- STR Operations Checklist — A step-by-step guide covering everything from listing setup to guest checkout so nothing slips through the cracks.
- Revenue & Expense Dashboard — A ready-to-use tracker so you know your income, expenses, and profit at a glance every single month.
- Guest Message Templates — Pre-written, professional scripts for every touchpoint: check-in instructions, issue handling, checkout reminders, and review requests.
- Pricing Strategy Guide — A practical framework for setting and adjusting your nightly rate based on season, demand, and competition — so you’re always competitive.
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▸ Who This Is For
New Airbnb hosts and first-time STR investors who want to set things up the right way from the start. Use the pack, get your property performing — and when you’re ready for full management, you know where I am.
Tools I Use
Here are the tools that i use for Project & Task Management, Communication & Collaboration, Finance & Bookkeeping, Design & Content Creation, Marketing & Automation
My Portfolio
Virtual Assistant Services
From inbox to Excel sheets, calendars to QuickBooks — I’ve helped busy clients stay on top of it all. These projects are just a sneak peek into the organized, efficient support I deliver.
LinkedIn Management
Need to stand out on LinkedIn? I’ve helped clients grow their presence with scroll-stopping content, profile makeovers, and smart engagement strategies. See how I do it.